Last updated: January 2025
We offer a 30-day return policy for all purchases. If you're not completely satisfied with your purchase, you can return it for a full refund or exchange within 30 days of delivery.
We make returns simple and hassle-free. Just contact us, and we'll guide you through the process.
To be eligible for a return, your item must be:
Items that have been worn, washed, or damaged cannot be returned. Please try on items carefully before removing tags.
Email us at returns@rangolithreads.com or call +91-9876543210 to initiate your return.
We'll provide you with a prepaid return label and return authorization number.
Pack the item securely in original packaging and ship using the provided label.
Once we receive and inspect the item, we'll process your refund within 5-7 business days.
We offer free exchanges for size or color changes within 30 days of delivery. Exchanges are subject to stock availability.
Free size exchange if the desired size is available in stock.
Free color exchange if the desired color is available in stock.
Refunds will be processed to the original payment method used for the purchase. Processing times vary by payment method:
| Payment Method | Processing Time |
|---|---|
| Credit/Debit Card | 5-7 business days |
| UPI | 2-3 business days |
| Net Banking | 3-5 business days |
| Wallet | 1-2 business days |
The following items cannot be returned:
We provide free return shipping for all eligible returns. Simply use the prepaid return label we provide.
No need to worry about return shipping costs - we cover it for you!
If you receive a defective or damaged item, please contact us immediately. We will arrange for a free return and replacement or full refund.
Please report any quality issues within 48 hours of delivery for faster resolution.
For any returns or exchanges, please contact us:
Email: returns@rangolithreads.com
Phone: +91-9876543210
WhatsApp: +91-9876543210
Address: Rangoli Threads, Fashion District, Mumbai, India